GUARANTEES OFFERED BY THE
LAW FIRM OF
While we cannot guarantee any
specific results in your case, there are a number of
Guarantees offered to the Clients of
the Law Firm of Preston L. Hicks, P.C.
WE GUARANTEE that if you have not filed another
bankruptcy case within the last 12 months that was dismissed, that the filing
of a new bankruptcy case by our office will Automatically stop all
foreclosures, repossessions, claim and delivery cases, court proceedings (other than criminal
prosecutions), garnishments, threats, telephone calls, collection calls, bills,
statements, demand letters, and general creditor harassment.
WE GUARANTEE if any of your creditors fail to
comply with any of the Bankruptcy
Laws or with any relevant non-bankruptcy
law after proper notice from our firm, then we will file a lawsuit
against those creditors before the Bankruptcy Court and we will
enforce all of your available rights.
We GUARANTEE if we recover any monetary damages in
any such action, then you
will receive no less than half of the
amount recovered less cost regardless of the amount of our legal fees.
WE GUARANTEE any such actions shall be undertaken
at no costs whatsoever to you
Prior to filing since we file all
such cases under the Contingency Fee Agreement that we have all signed.
This Agreement clearly says our fees
and expenses will be paid from any settlement or judgment and if we do not get
any money from your creditors, then you do not owe us any money for our fees
and expenses.
WE GUARANTEE the quality of our legal services.
You can be sure that all legal work that comes from this office will be of the
highest possible caliber. If you ever find anything that does not meet your
needs or expectations, please bring it to our attention. We will correct the
situation immediately. We encourage clients to advise us of any problems so
that we can continue to improve our services. Nobody is perfect but everybody
can try to be.
WE GUARANTEE either Mr. Hicks, personally, or
one of our competent trained legal assistants to return your phone calls promptly.
For a positive, productive lawyer/client relationship, we must communicate
openly and freely with each other. We promise to return your phone call within
48 hours.
As a result, when you leave a return
number, you should leave one where you can be reached during these designated
times. If Mr. Hicks is in trial or otherwise detained by depositions,
discovery, or travel, then one of his legal assistants will call you and
attempt to resolve your problem. Mr. Hicks’ travel schedule is substantial to
say the very least since court is in Mobile, Bay Minette, Fairhope and other
out of Baldwin county locations.
If your problem cannot be resolved by
a legal assistant, then the legal assistant will schedule a time when you can
speak with Mr. Hicks or will schedule an office visit.
WE GUARANTEE that any email you send will usually be answered
before the close of business on the next business day it is transmitted. Email is
reviewed many times each day whether Mr. Hicks is in the office, in travel, or
in another state working on a trial a consumer bankruptcy case. Our preferred
method of communication is email and it will always guarantee the quickest
response. Our general email address is hickslaw@hotmail.com.
WE GUARANTEE to always have a lawyer or a
competent legal assistant available to serve you. If you need help right away, Mr.
Hicks or a trained legal assistant who can help you is available during
business hours (8:00 a.m. to 5:00 p.m. Monday through Friday).
WE GUARANTEE, you the best possible service and
we'll be glad to hear from you. If you have an important matter, we urge you
not to wait until the last minute to contact us. While we can put out a lot of
fires, we cannot guarantee every
fire can be extinguished especially when we have little or no prior notice of
the potential problem. We have hundreds of clients and therefore expect each
one to give us adequate prior notice of any potential problem related to their
case.
WE GUARANTEE to meet all deadlines. Few things are
as frustrating as deadlines that are not met. A missed deadline can do a lot to
undermine a good lawyer/client relationship.
What's more, we want you to know you
can trust what we tell you, and meeting a deadline is important. So we
guarantee to complete all promised work on time. At the same time, we expect you to provide all documents we
request or the Judge, Court or Trustee
may request on a timely basis, to keep all
scheduled office visits, to return all of our
calls on a timely basis, to appear
at all court hearings, to comply with all directives of a Judge, the
Bankruptcy Trustee and Court, and to otherwise apply the rule of due diligence
to your case.
WE GUARANTEE the fee we quoted you. No one likes
financial surprises. That is why for every possible legal matter in your case
we have provided you with a written fee. No matter how long it takes us, it
will never cost you one penny more than is set forth in these written
agreements. Once we quote a fee, and agree to a fee, then we stick to it, no
matter what. You can depend on it.
WE GUARANTEE you will always receive the highest
level of personal care and attention.
No one likes to be thought of as a
case number. Every person in our office is here for one purpose: to serve you.
If you do not receive the close personal care attention you want, nothing else
matters.
When you are our client, you become
part of our family. And we guarantee
you'll receive the best we can offer.
We are not perfect, just like the members of your family, so we do make
mistakes from time to time. We therefore encourage clients to bring these
mistakes to our attention so we can correct any problems.
WE GUARANTEE to communicate with you in writing
regarding every important matter in your case. You deserve to be kept current
on the progress of your case. So, without fail, we will email or mail you a
written copy of almost every document we produce or receive regarding your
case. We will not settle or resolve any matter without your knowledge. Good communication is the key to a
good working
relationship with our law firm. And
we intend to make sure your relationship with our
firm is the best you have ever had ... or ever will have. You in turn must communicate with us about any problems you may have with your case, your plan payments, any mortgage payments, or with any creditors or collection agencies.
Attorney & Counselor of Law
Chartered Financial Consultant
21815 Highway 98 East
Foley AL 36536-1922
(251) 943-7266 (voice)
(251) 943-9772 (facsimile)
1-800-BANKRUPT
1-800-
DIVORCE
http://www.prestonlhicks.com
JO BONNER, U.S. REPRESENTATIVE & PRESTON L. HICKS IN WASHINGTON, D.C.
PRESTON AT THE BEACH IN DESTIN, FL
